General Information and Policies
Evangeline Charter Tours is proud to act on behalf of its customers for the services provided which include transportation, accommodations and activities outlined in its brochures and flyers. The company will always try to inform its customers whenever it is deemed necessary to make or accept changes in transportation, dining facilities, shows and attractions. However, it is the customer's responsibility to be punctual for departures, group activities and other scheduled shows. The customer is also responsibile for travel insurance (both cancellation and medical). This insurance can be purchased at our office.
A twenty (20) percent deposit is usually required when booking a tour. Other arrangements can be made to accommodate customers. It is highly recommended to take the cancellation insurance especially on most tours.
Transportation and Luggage
ECT usually uses modern air-conditioned motor coaches (PA and VCR systems, reclining seats, washrooms). Each customer receives a tag for one (1) suitcase for luggage handling facilities. The customer is responsible to store the carry-on in the compartment above his/her seat. The rotation of the seats is done daily for fairness to everyone.
There are practically NO EXCEPTIONS. If for any reason a customer cannot follow the rotation of the seats, he/she will need to provide a doctor's note stating he/she has medical contidions that cannot allow to sit too far back.
· 60 days before departure date: Full refund of amount paid less $25.00 processing fees.
· 59 to 45 days before date of departure: 60% of amount paid is refunded when request is made in writing with a medical certificate.
· 44 to 30 days prior to departure: 30% of amount paid is refunded when request is made in writing with a medical certificate.
· 29 to 15 days prior to departure: 20% of amount paid is refunded when request is made in writing with a medical certificate.
· 14 days to date of departure: NO REFUND.
To secure your deposits and your full payment of the tour, ECT highly recommends the purchase of cancellation insurance which will cover a full refund of your deposit or the tour cost. ECT acts as agent for two (2) Canadian travel insurance companies.
Valley: Digby and along HWY 101
Halifax : Smitty's Restaurant on Lacewood Drive
Bridgewater : Canadian Tire
Truro : Irving Mainway, Exit 14
The pick up stations may vary for each tour depending on the number of customers. Customers will be advised of their pick up station and pick up time.
ECT is pleased to meet groups who wish to customize any tour, even the ones we offer at this time.
12 Victoria Street
P O Box 1149
Middleton, NS B0S 1P0
Telephone: 1-902-825-4506 Fax: 1-902-825-4532
Toll Free: 1-866-765-2725
Ron Dowling: 902-765-4654
Mrytle d'Eon: 902-762-2630
Karen Mansfield: Our Agent for Truro, New Glasgow and area
Cape Breton Office:
Name to come soon.